6.1. An error occurred during authorization, what should I do?
Check in your default browser if you are logged in to the social network through which you want to log in to GoodLand. 6.2. The size of the reward received has suddenly changed. It shows 0 or a negative number, what should I do?
This can be local problems of the equipment on which the application is installed, or the server of the game itself, for which a reward is generated. We recommend checking if there were any interruptions in the Internet and electricity. If the error does not disappear on its own, we recommend contacting GoodLand technical support. 6.3. What should I do if the application shows an error while using GoodLand?
You need to check whether your computer meets the minimum system requirements for GoodLand to work. In the case of compliance, inform technical support, describing the essence of the error, the time of its occurrence, and attach any screenshots. 6.4. There is no reward for all the GoodLand work, what can I do?
If during the operation of GoodLand there were no errors and the application completed its work, but the award was not credited, we recommend that you contact the support team, describing the situation, as well as indicating the approximate time for GoodLand to turn on and complete its work. 6.5. The error repeats constantly, what should I do?
If the error is permanent and caused by reasons that are unknown to you, we recommend that you immediately report this to the support service. We recommend that you attach the log file from the system folder to the appeal (just enter% localappData% \ Freed \ logs in any address bar of Windows). We will approach your question on an individual basis. 6.6. I want a different reward in the game for using GoodLand
You can make suggestions and recommendations (our contacts can be found at https://goodland.games
). We will consider them with the developers / publishers of the game and, in the case of a decision in your favor, we will make the appropriate adjustments. 6.7. GoodLand started loading modules, what should I do and how long should I wait?
When you first open GoodLand, as well as after updating the application, loading of modules may begin. GoodLand will not start working until it installs 100% of the required modules. We have optimized GoodLand so that loading modules takes a minimum amount of time. We recommend that you wait until the download is complete before using GoodLand.